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Candy Washing Machine Error Codes

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Candy Washing Machine Error Codes

candy-washing-machine-error-codes

Candy washing machines are extremely popular because they are priced for the cheaper end of the market.

Candy appliances are made in Italy, and are almost identical to Hoover washing machines, which are made by the same company. The Candy brand offers a wide range of freestanding and integrated washing machines, including a “Smart Touch” range with wi-fi and Bluetooth connectivity.

If you have a Candy washing machine it is useful to know that when it develops a problem it will let you know by means of an error or fault code.

Candy washing machine error codes don’t necessarily pinpoint the exact fault or malfunction, but they do point you in the right direction so that a professional washing machine repairer like Capital Repairs – or a clued-up DIYer – will be able to diagnose and fix the problem, and replace any faulty parts.

Here are the Candy (and Hoover) washing machine and washer-dryer error codes, which you can use as a guide for troubleshooting:

E01

Likely a problem with the door lock – either the lock itself or the wiring and connection to the PCB.

E02

The machine will be failing to take in water. This could be because of a blocked or obstructed fill hose, a problem with the water supply or faulty valves.

E03

The machine does not drain, generally because of a stuck or broken pump.

E04

Too much water enters the drum, exceeding the maximum permitted. This is usually caused by a defective fill valve.

E05

The water in the machine fails to heat up. This error code indicates there is a problem with the water temperature sensor.

E06

This code will be displayed straight after a spin, indicating that the machine is out of balance. It can also indicate that the control board is faulty.

E07

Depending on the model this code could mean there is a problem with the door lock, or that the motor is jammed, preventing the machine from spinning.

E08

The motor speed sensor is malfunctioning – it could mean the motor is spinning too fast, or that it is not spinning at all.

E09

If you see this error displayed it means there is a fault with the motor triac on the circuit board of your washing machine. The motor triac controls the speed of the machine’s motor.

E10

On an older Candy washing machine this error could signify a motorised selector problem. On new models it will show there is a drum sensor issue.

Additional Candy Error Codes for Washer Dryers

E11

There is an issue with an open circuit on the dryer heater, otherwise it could be a sensor or module problem.

E12

This suggests a PCB (Printed Circuit Board) communication error, or an open circuit on the dryer heater.

E13 / E14 /E18

There is a problem with the PCB.

E15

The programming of the PCB has failed, or the memory chip may be corrupted.

E16

There is probably a heater insulation problem, which could cause your fuse box to trip. Requires the replacement of the heater.

E17

There’s a problem with the motor tachometer signal, which could stop the motor from turning.

E18

An E18 error code means that there’s an issue with the PCB.

Capital Repairs offer washing machinedishwasherfridge freezersmicrowavesgas and electric ovens. View our dedicated pages for washing
machine repairs, dishwasher repairs, oven repairs , view the various locations we service. You can call us on 0208 429 3727, email us on repairs@capitalrepairs.co.uk or use our contact form.  

If you experience any error codes or flashing lights on your Candy washing machine, no matter its age or model, contact Capital Repairs straight away. Our qualified technicians can interpret all the codes.

 

Capital Repairs during COVID-19

In light of the current situation in London and surrounding areas we would like to reassure all our customers that we are open and doing the best we can to respond to all repair requests. We have taken all the recommended precautions to ensure the safety of our staff and customers by following rigorous hygiene and social distancing practices..

We know that if your appliances break down you will need them fixed fast especially if fridges have medication in them and we intend to work as hard as possible to ensure we can do exactly that. With this in mind we would like to reassure you that under no circumstances would we send any of our engineers to your property if they were showing or had been in contact with anyone who had shown symptoms of COVID 19.
We are offering local delivery on all our new appliances so please contact us if you need to discuss any repair or purchase.

This is a fast moving situation and we will update as per government advice but as of 24/3/2020 we are operating as normal for emergency repairs.

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