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Common Hotpoint Washing Machine Error Codes

London & Home Counties

Mitraj Sinh Chudasama
Mitraj Sinh ChudasamaGoogle - May 2025
James Booth did a wonderful job at Central Working White City of the installation of dish washer. He installed it within 15 minutes. That’s amazing. Highly recommend their services.
Sally Zhang
Sally ZhangGoogle - May 2025
Recently booked an appointment with Capital Repair Peckham to fix my microwave oven combi. Oddly the microwave back to work the day before the appointment day so I had to cancel it, thought I would lose my half prepayment £60. But they are very understanding and friendly to refund me. How lovely they are. Definitely will use them in the future.
Eve Hollands
Eve HollandsGoogle - April 2025
I had Zulfi visit to repair my washing machine. He was extremely diligent, thorough and friendly and fixed the machine first time (which in past experience with other companies doesn’t always happen). Brilliant service, thank you Capital Repairs & Zulfi.
Vathsala Paramanathan
Vathsala ParamanathanGoogle - June 2024
I am very pleased with the. Work and advice of the engineer Jason who came today to repair my Liebherr fridge freezer. He said that there was no need to replace any part and resolved the problem
Mercy A.A.
Mercy A.A.Google - May 2024
If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Sarah
SarahMay 2024
Having had excellent and quick service from Capital who sent engineers to sort out problems with my dishwasher and tumble dryer, I decided to buy a replacement dishwasher from them too. I was able to speak to real person! Who told me what they had available, I selected and bought it and was offered delivery two days later. Kept up-to-date on the timing of the delivery and the two men who came, fitted took away the old machine couldn't have been more helpful. I thoroughly recommend this company for swift and excellent service
Mercy A.A.
Mercy A.A.Google - May 2024
If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Asker Mirza - Trust Pilot
Asker Mirza - Trust PilotSeptember 2024
Dan Lewis is a brilliant engineer. A REAL engineer and just not a techie.He sorted the awful noise from my Sharp Fridge freezer which I bought from AO.com.Dan’s knowledge base is considerable and he is extremely personable and humble. Will always want him to repair my ‘white’ goods. Most grateful as he has reduced the overall noise level of the fridge freezer.
Clair - Trust Pilot.
Clair - Trust Pilot.May 2024
Very good follow up be email to organize the appointment; engineer came on time and repair was very quick; the only thing which could have been improved was to mention somewhere that ETA means Estimated time of arrival....it usually has another common meaning.
Sally Zhang - Google
Sally Zhang - GoogleMay 2025
Recently booked an appointment with Capital Repair Peckham to fix my microwave oven combi. Oddly the microwave back to work the day before the appointment day so I had to cancel it, thought I would lose my half prepayment £60. But they are very understanding and friendly to refund me. How lovely they are. Definitely will use them in the future.
Mitraj Sinh Chudasama - Google
Mitraj Sinh Chudasama - GoogleMay 2025
James Booth did a wonderful job at Central Working White City of the installation of dish washer. He installed it within 15 minutes. That’s amazing. Highly recommend their services.
Eve Hollands - Google
Eve Hollands - GoogleApril 2025
I had Zulfi visit to repair my washing machine. He was extremely diligent, thorough and friendly and fixed the machine first time (which in past experience with other companies doesn’t always happen). Brilliant service, thank you Capital Repairs & Zulfi.

Hotpoint washing machines are one of the most popular brands in the UK because of their reliability.

No mechanical home helper is infallible, however, and if your Hotpoint washer has an LED display and stops working it will show an error code that will alert you to the general nature of the fault.

In most cases you’ll need an engineer to come out and repair your Hotpoint washing machine, so if you live in our service coverage area give Capital Repairs a call and let us know what error code is showing, or in the case of some machines, which LED light is flashing. This will help us advise you and also hasten the diagnosis and repair of the problem.

Common Hotpoint washing machine error codes are as follows:

F1

Flashing Light 4

This indicates a fault (probably a short circuit) with the Hotpoint washing machine’s motor. The machine will not operate. You could try switching it off and removing the plug from the socket, wait a few minutes, then connect it again. If it still won’t work call Capital Repairs on 0108 226 5166 because it is likely you’ll need professional help – there could be a variety of causes.

F2

Flashing Light 3

This indicates a problem with the washing machine motor, which you’ll also see in the machine’s operation because it is likely the drum will not be rotating as it should. This is usually a case of the motor having jammed or a defective tachometer coil. An engineer can repair this and have your washing whirling again quickly.

F3

Flashing Light 3 & 4

This code indicates a temperature sensing fault, which means your Hotpoint washing machine is not heating at all. It’s down to a short in a device called the thermistor, or could mean a broken connection between this and the main control module.

F4

Flashing Light 2

A jammed pressure switch is registered by this code. If the pressure switch is jammed on empty it will signal to the machine that there isn’t any water inside it, even if there is, so the machine will keep filling. This could be caused by a faulty switch itself, or blockages in the hose, wiring issues or failed module connections. An engineer will find the problem and repair it.

F5

Flashing Light 2 & 4

This could be exactly the opposite problem to that indicated by F4 as described above. In this case the pressure switch could be jammed on full. This error code could also indicate a blocked pump. An expert will quickly ascertain what the problem is and fix it.

F6

Flashing Light 2 & 3

This code is a “spare”, generally not assigned to any fault, but if it does pop up it might be associated with an electronic problem in the washing machine, or a fault with the programme selector. It’s best not to ignore it just in case – call Capital Repairs for professional advice.

F7

Flashing Light 2, 3, & 4

This is a tricky problem relating to the heating system in your Hotpoint washing machine. You’ll need a trained technician to check the heating element and wiring, control module connections and the components of the heating system.

F8

Flashing Light 1

Like F7, this error code indicates a problem with the heating system, but it might also involve the pressure switch and is fairly serious. You’ll note that your machine pauses part way through a wash cycle.

F9

Flashing Light 1 & 4

This is a complex error which involves the set-up of your washing machine, requiring replacing the electronics and reprogramming the machine.

F10

Flashing Light 1 & 3

This error relates to the sensor in the pressure switch. If the sensor isn’t working the pressure switch can’t regulate how much water enters or leaves the drum of the washing machine. The entire pressure system will need checking.

F11

Flashing Light 1, 3, & 4

If the water in your washing machine fails to drain out then you’ll see this error code, which indicates a drain pump circuit fault – an issue beyond just a simple obstruction or blockage. You’ll need an expert to sort it out.

F12

Flashing Light 1 & 2

This is an indicator of a broken connection or faulty cable somewhere inside the washing machine, or possibly the failure of an electronic control card.

F13

Flashing Light 1, 2, & 3

This code is seen in a washer dryer if it the dryer overheating. If the problem persists even if the lint filters are clean and there are no blockages to the airflow, this could be caused by a faulty dryer motor or sensor.

F14

Flashing Light 1, 2, & 3

This indicates a problem with the washing machine motor, which you’ll also see in the machine’s operation because it is likely the drum will not be rotating as it should. This is usually a case of the motor having jammed or a defective tachometer coil. An engineer can repair this and have your washing whirling again quickly.

F15

Flashing Light 1, 2, 3, & 4

This indicates a problem with the washing machine motor, which you’ll also see in the machine’s operation because it is likely the drum will not be rotating as it should. This is usually a case of the motor having jammed or a defective tachometer coil. An engineer can repair this and have your washing whirling again quickly.

F16

Flashing Light 5

This error code is only seen on top loading washing machines and shows a fault with the drum lock position sensor.

F17

Flashing Light 5

The door lock error code will alert you if the door to your washing machine hasn’t been closed properly, but it could also indicate a problem with the door lock mechanism, such as a broken handle or faulty connections. If the door won’t open or close, call in the professionals.

F18

Flashing Light 3

If you see this error code it means the control board in your Hotpoint washing machine will probably need to be replaced by a qualified technician.

Don’t forget, no matter what your Hotpoint washing machine’s flashing lights are telling you, the team at Capital Repairs are on hand to come to you and diagnose and repair the problem on the spot. We’re open 24/7 for appliance repairs across London and the surrounding counties.

Capital Repairs, established in 1983, is a trusted family-run business providing expert Washing Machines Repairs London, Dishwasher Repairs London, and Tumble Dryer Repairs London. With decades of experience, they also specialise in Microwave Repairs London, Vacuum Cleaner Repairs London, and both Electric Cooker Repairs London and Gas Cooker Repairs London. Their skilled engineers offer reliable services, including Fridge Freezer Repairs London, Fridge Repairs London, and Freezer Repairs London. Covering a wide area, they provide professional Appliance Repairs London in various regions such as North London Appliance Repairs London, East London Appliance Repairs London, South East London Appliance Repairs London, South London Appliance Repairs London, West London Appliance Repairs London, and North West London Appliance Repairs London. Their services extend beyond London to areas like Middlesex Appliance Repairs London, Essex Appliance Repairs London, Hertfordshire Appliance Repairs London, and Surrey Appliance Repairs London. For professional and efficient appliance repair services, contact Capital Repairs at 0208 429 3727 or visit their website.

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