Call 0208 429 3727

Available 24/7

All Makes & Models

Repair or Replace? 5 Questions You Need to Ask Before Throwing Away a Faulty Appliance

London & Home Counties

Hugh Sweeney
Hugh SweeneyGoogle - September 2024
Read More
Great advice & customer service on the supply of our recent integrated fridge/freezer from Capital Repairs.Our old Neff integrated fridge freezer was ‘packing up’ after 15+yrs hard duty and we were under pressure to get a new one supplied and fitted quickly. They supplied and fitted the new appliance and removed the old one In less than 48hrs ! fantastic! Big thanks to the young fitter Zack he was very diligent and skilled on what was tricky integrated appliance install
Sabrina Remedios
Sabrina RemediosGoogle - September 2024
Read More
Jason repaired my washing machine. Was quick, effective, thorough and definitely knew what he was doing - very helpful and considerate
Vathsala Paramanathan
Vathsala ParamanathanGoogle - June 2024
Read More
I am very pleased with the. Work and advice of the engineer Jason who came today to repair my Liebherr fridge freezer. He said that there was no need to replace any part and resolved the problem
Mercy A.A.
Mercy A.A.Google - May 2024
Read More
If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Sarah
SarahMay 2024
Read More
Having had excellent and quick service from Capital who sent engineers to sort out problems with my dishwasher and tumble dryer, I decided to buy a replacement dishwasher from them too. I was able to speak to real person! Who told me what they had available, I selected and bought it and was offered delivery two days later. Kept up-to-date on the timing of the delivery and the two men who came, fitted took away the old machine couldn't have been more helpful. I thoroughly recommend this company for swift and excellent service
Mercy A.A.
Mercy A.A.Google - May 2024
Read More
If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Asker Mirza - Trust Pilot
Asker Mirza - Trust PilotSeptember 2024
Read More
Dan Lewis is a brilliant engineer. A REAL engineer and just not a techie.He sorted the awful noise from my Sharp Fridge freezer which I bought from AO.com.Dan’s knowledge base is considerable and he is extremely personable and humble. Will always want him to repair my ‘white’ goods. Most grateful as he has reduced the overall noise level of the fridge freezer.
Clair - Trust Pilot.
Clair - Trust Pilot.May 2024
Read More
Very good follow up be email to organize the appointment; engineer came on time and repair was very quick; the only thing which could have been improved was to mention somewhere that ETA means Estimated time of arrival....it usually has another common meaning.
Dominic Mckenna - Trust Pilot
Dominic Mckenna - Trust PilotApril 2024
Read More
From the outset Rebecka was very helpful, we had several appliances to fix so it was complicated to set up. All the pricing was very clear and once booked I was kept up to date and the engineer arrived on time. Jason the engineer was able to fix most things onsite and identified the fault one the other appliance quickly. The follow up with Rebecka has been very efficient.Highly Recommended.

Got a faulty washing machine or cooker? Here are five questions you need to ask to decide whether it’s time to repair or replace.

Repair_or_Replace.jpg

Let’s be honest, we live in a throwaway society. Sometimes we think it’s quicker and easier just to chuck something away and get a new one. While this may be an acceptable rule for an old sweater or a broken toy, things are a bit different when it comes to your white goods.

These complex pieces of kit rely on hundreds of parts, and often, it only takes one of them to go wrong. There’s no point chucking out a perfectly good washing machine if it can be easily fixed. We’ve put together a few questions you might want to consider before saying goodbye to your old machine.

1. Are there any simple checks I can do to see if it’s still working?

Some easy checks include making sure the plug or socket is working, circuit breakers haven’t tripped and aeration vents aren’t clogged. In the case of floor standing equipment, make sure your appliance is resting on a smooth and flat surface. For instance, if some smart washing machines detect a wobbly floor they won’t work. 

2. Is it still under warranty?

Manufacturers often include a warranty with their goods, which would cover you in the event of a breakdown or failure within the warranty period. When buying new it’s important to remember that extended warranties sold in shops are usually massively overpriced. MoneySavingExpert agree that by the time you’ve paid for an extended warranty, it could work out cheaper to get spare parts and fix the problem yourself or call out a repairman to do it for you.

3. How much will it cost to buy a brand-new replacement?

There’s no one-size-fits-all answer here. If you want a shiny new model with all the latest energy-efficient features and smart tech, you could be looking at a significant outlay. Research indicates, even when regularly used, well-maintained appliances should last anywhere from 12 to 13 years (for a dishwasher or washing machine) or up to 20 years (for an oven or range). This means if a problem is relatively simple to fix, you could end up saving a fortune by opting for repair over replace.

4. Can I fix it myself?

For some white goods faults, you can perform basic repairs yourself, armed with the manual and a decent tool box. If you’ve lost the manual, you can probably find it online, along with videos from others who’ve done their own repairs. Do be careful, though. Tinkering with your white goods might invalidate your warranty, and there’s always the risk of injury if things go wrong

5. Can I get a replacement part?

Let’s take a washing machine as an example again. They’re made up of parts that include a tub, motor, pump, seals, belts and pulleys. Generally speaking, belts and pullies are cheap and easy to replace. Motors and pumps, on the other hand, usually require the attention of an expert engineer. If you know what you’re doing, we offer competitively priced spare parts for most major household appliances.

 

If you’re unsure whether to repair or replace, calling out a professional technician can give you a definitive answer much faster than going through the manual, while saving you money with a cost-effective repair.

If you’re based in London, Middlesex or the Home Counties, Capital Repairs can help. From small one-off jobs to regular call-outs, we’re a family-run business with over 35 years of experience and a wealth of expertise. To benefit from our fixed-price repairs, call us on 0208 429 3727 today.



 

Request a Callback From Capital Repairs

Please complete the form below - fields marked * are required

Book your appliance repair today

Capital repairs works seven days a week so we can be there when you need us.

Areas Served

Get a quote from us

More to explore

Peckham

Peckham Appliance Repairs SE15 – 0208 429 3727.  Washing Machine Repairs in Peckham SE15 The south east London district of Peckham is a thriving region of London, much of which has recently undergone major regeneration.

Find out more

Smeg Dishwasher Error Codes

  If you’re forced to wash up by hand, you quickly realise that life without a dishwasher is miserable indeed. That’s why when your dishwasher is malfunctioning, you need to get it fixed ASAP. Most

Find out more

Viking dishwasher error codes

If your Viking dishwasher stops working properly, it can be a major inconvenience in your life. Dishes start piling up, you run out of cutlery and before you know it you’re up to your neck

Find out more

Why choose us

All our engineers are trained and DBS checked.

We'll provide you with a fully qualified, DBS vetted engineer to your local area.

Same day or next-day service

Need your applianced fixed the same day? We offer same day service to our customers.

No hidden costs

No extra charges for call-out, labour or parts on the Repair & Care plan.

Flexible payments available

No hidden extras, no scary surprises, just personal payment plans to suit your pocket.

Get help with a repair

Our calls are answered 24/7 with same day service.

Looking for a spare part?

See our appliance range and purchase today.

Get in touch with the team

Speak to our team today for emergencies or free quotes.