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TUMBLE DRYERS: YOUR QUESTIONS ANSWERED

London & Home Counties

Hugh Sweeney
Hugh SweeneyGoogle - September 2024
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Great advice & customer service on the supply of our recent integrated fridge/freezer from Capital Repairs.Our old Neff integrated fridge freezer was ‘packing up’ after 15+yrs hard duty and we were under pressure to get a new one supplied and fitted quickly. They supplied and fitted the new appliance and removed the old one In less than 48hrs ! fantastic! Big thanks to the young fitter Zack he was very diligent and skilled on what was tricky integrated appliance install
Sabrina Remedios
Sabrina RemediosGoogle - September 2024
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Jason repaired my washing machine. Was quick, effective, thorough and definitely knew what he was doing - very helpful and considerate
Vathsala Paramanathan
Vathsala ParamanathanGoogle - June 2024
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I am very pleased with the. Work and advice of the engineer Jason who came today to repair my Liebherr fridge freezer. He said that there was no need to replace any part and resolved the problem
Mercy A.A.
Mercy A.A.Google - May 2024
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If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Sarah
SarahMay 2024
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Having had excellent and quick service from Capital who sent engineers to sort out problems with my dishwasher and tumble dryer, I decided to buy a replacement dishwasher from them too. I was able to speak to real person! Who told me what they had available, I selected and bought it and was offered delivery two days later. Kept up-to-date on the timing of the delivery and the two men who came, fitted took away the old machine couldn't have been more helpful. I thoroughly recommend this company for swift and excellent service
Mercy A.A.
Mercy A.A.Google - May 2024
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If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Asker Mirza - Trust Pilot
Asker Mirza - Trust PilotSeptember 2024
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Dan Lewis is a brilliant engineer. A REAL engineer and just not a techie.He sorted the awful noise from my Sharp Fridge freezer which I bought from AO.com.Dan’s knowledge base is considerable and he is extremely personable and humble. Will always want him to repair my ‘white’ goods. Most grateful as he has reduced the overall noise level of the fridge freezer.
Clair - Trust Pilot.
Clair - Trust Pilot.May 2024
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Very good follow up be email to organize the appointment; engineer came on time and repair was very quick; the only thing which could have been improved was to mention somewhere that ETA means Estimated time of arrival....it usually has another common meaning.
Dominic Mckenna - Trust Pilot
Dominic Mckenna - Trust PilotApril 2024
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From the outset Rebecka was very helpful, we had several appliances to fix so it was complicated to set up. All the pricing was very clear and once booked I was kept up to date and the engineer arrived on time. Jason the engineer was able to fix most things onsite and identified the fault one the other appliance quickly. The follow up with Rebecka has been very efficient.Highly Recommended.

Capital Repairs have been London’s top appliance repairers for more than 35 years and over that time we’ve been asked, and answered, a lot of questions about tumble dryers!

We thought it may be useful to share some of the answers to those common questions we’re asked about tumble dryers so you can be prepared when and if your trusty dryer lets you down.

Don’t forget: If you’re having problems with your tumble dryer, the best thing to do is call us straight away on 0208 429 3727 so we can send out our technicians to diagnose the issue and fix it.

HOW LONG DOES A TUMBLE DRYER LAST?

A great deal depends on the brand, how often the tumble dryer is used, and how well it is cared for and maintained. On average though in our experience a tumble dryer can last between 10 and 15 years without developing a major or catastrophic fault.

SHOULD I FIX MY BROKEN TUMBLE DRYER OR BUY A NEW ONE?

If your tumble dryer is over 10 years old you can expect parts to start wearing and failing. In this instance, even though parts can be replaced, we would recommend replacing the machine with a new tumble dryer that will probably be more energy efficient and technologically advanced than  your old one.

A “young” tumble dryer (just a few years old or less) with a fault however is worth repairing, because most tumble dryer repairs are not serious or costly. If a quote for repairs is 50% or less of the dryer’s original cost then it is worth repairing.

Capital Repairs is a Euronics Supplier and can deliver replacement tumble dryers to any address in the London area.

WHY IS MY TUMBLE DRYER DRUM NOT TURNING?

The most common reason for this problem especially if the motor is running – and fortunately a quick fix – is a broken or loose tumble dryer drive belt. It’s a simple matter for a tumble dryer mechanic to replace a worn drive belt, but there are some other reasons why the tumble dryer drum is not rotating which are more tricky to identify and fix: the motor capacitor might have failed, requiring replacement (this is checked using a multimeter); the bearings could be faulty due to wear or damage; or the pulleys inside the tumble dryer have worn and come adrift.

WHAT IS WRONG WITH MY TUMBLE DRYER?

Tumble dryers are not very complicated machines, and are fairly robust, so if they stop working properly – or at all – finding the fault/s and fixing them is usually straightforward for an appliance engineer. Troubleshooting concentrates on the electrical supply, heat generation system, ventilation, and the mechanical action. Usually the problem is found to be a worn or damaged part which can be replaced relatively easily and inexpensively by an expert, so the dryer will function well again.

HOW DO YOU FIX A TUMBLE DRYER THAT WON’T TURN ON?

There are several possible causes for a tumble dryer failing to start up. The most common one in our experience is the burning out of the thermal fuse, which is a safety device that is designed to ensure your dryer doesn’t overheat. The fuse needs to be tested with a multi meter by an experienced tumble dryer repair engineer and replaced if it is found to have blown. A blown thermal fuse could indicate more serious problems, so the machine should be thoroughly checked to identify the cause for the fuse failure.

Other reasons for a tumble dryer failing to turn on are a damaged or defective door switch; a faulty drive motor; or a broken timer. All these require careful professional investigation and parts replacement. Capital Repairs are experts in Tumble Dryer Repairs in London.

WHY IS MY TUMBLE DRYER BLOWING COLD AIR?

If your tumble dryer is working, but blowing only cold air rather than hot, it could simply be because the machine has overheated and the thermal overload cut out feature has activated. If your dryer has a reset button at the rear you can fix this by pushing the button, but if it doesn’t have this facility you’ll probably need an engineer to replace the thermostat and thermal overload cut-out. You should also take note that the reason for a tumble dryer overheating could be that the filter is not cleaned regularly after use, the door has been opened mid-cycle or too soon after stopping so the dryer doesn’t have time to cool down, or that the dryer has been overloaded, blocking the airflow.

Whatever problems you experience with your tumble dryer, no matter the make or model, give Capital Repairs a call on 0208 226 5377 and our experts will be able to answer all your questions.

 

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