Capital Repairs has been fixing household appliances across London since 1983, offering over 40 years of hands-on experience with vacuum cleaners from every major manufacturer. In that time, our engineers have completed thousands of repairs, from simple filter and belt replacements to full motor rebuilds.
Every repair is covered by our workmanship guarantee, and every engineer is fully insured, so you’re protected from the moment they arrive. We use genuine or high-quality replacement parts, never cut corners, and our engineers carry a wide range of parts on the van to fix most faults on the first visit.
Pricing is transparent from the outset: a one-off call-out and labour charge with no hidden extras, and repairs starting from £85. Before any work begins, we’ll diagnose the fault and give you a clear quotation, so you know exactly what you’re paying for.
We’re proud of our reputation — our Google and Trust Pilot reviews consistently highlight engineers who turn up on time, explain the problem clearly, and fix it right first time. It’s why so many London households call us again the next time a home appliance breaks down.
Vacuum cleaners fail for all sorts of reasons, and our engineers see, and are able to fix, nearly every one of them. We deal with problems like:
No suction
Usually caused by a blocked hose, a clogged HEPA filter (the fine filter that traps dust and allergens), or a full dust container restricting airflow.
Won’t switch on
Often an electrical fault such as a damaged power cord, a failed switch, or a fault on the control board (PCB).
Burning smell
A sign the motor is overheating, often due to a blocked filter or airflow restriction. Stop using the vacuum immediately and call us.
Keeps cutting out
Frequently caused by a thermal cut-out. This is a safety feature that shuts the motor down if it overheats and will trip repeatedly due to an underlying blockage.
Brush roller not spinning
Usually caused by a worn or snapped drive belt (the belt that connects the motor to the brush roller), or debris tangled around the roller itself.
Unusual noises
Grinding, whining or rattling often points to worn carbon brushes in the motor assembly, or a bearing that is failing.
Blocked hose or airflow problems
Blockages anywhere in the hose assembly reduce suction performance and can strain the motor if left unresolved.
Cord won’t rewind
A fault with the power cord reel mechanism, common on corded upright and cylinder models.
Battery won’t charge (cordless models)
Can be down to the battery itself, the charging dock, or the battery management system that regulates charging.
Loss of power during use
Often linked to the suction motor struggling under a blockage, or a failing motor protection filter starving the motor of airflow.
Whatever the fault, our engineers will carry out a full diagnosis before recommending a repair, so you always know what’s wrong before we start work.
Our family run business has been helping customers since 1983
We keep the process simple, so you always know what happens next every step along the way:
Fault diagnosis
Our engineer examines your vacuum cleaner and identifies the cause of the problem.
Transparent quotation
You’ll get a straightforward price before any repair work begins, with no hidden costs.
Professional repair
Using genuine or high-quality replacement parts, carried out on the spot wherever possible.
Performance testing
Every repaired vacuum is tested to confirm suction and performance are fully restored.
Repair guarantee
Your repair is backed by our guarantee, giving you peace of mind after the engineer leaves.
For most faults – a worn drive belt, a failed battery, a blocked motor protection filter – repairing your existing vacuum cleaner is by far the cheaper option, and spare parts are readily available for the vast majority of brands and models. Premium and mid-range vacuum cleaners, in particular, are almost always worth repairing rather than replacing, as the cost of a repair is typically a fraction of buying new. Repairing rather than replacing is also the more sustainable choice, keeping a working appliance out of landfill.
Our engineers tell you honestly if a repair is the most cost-effective option. You’ll never be pressured into a repair and we never carry out unnecessary work.
Types & Brands of Vacuum Cleaners We Repair
We repair vacuum cleaners from every major manufacturer, including Dyson, Shark, Miele, Bosch, Henry (Numatic), Hoover, Vax, Sebo, Samsung, LG, AEG and Electrolux.
Each manufacturer builds its vacuum cleaners a little differently, from cyclonic separation technology to the way the brush roller and drive belt are fitted, so our engineers keep up to date with the specific features and technology of every brand. If you don’t see your make listed, get in touch, because the chances are we’ve fixed one just like it before.
Our engineers can work on all types of vacuum cleaners, including:
Whatever type you have, we have the tools and expertise to diagnose and repair it.
We can repair:
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Our vacuum cleaner repair service covers North, East, South East, South, South West, West and North West London along with the surrounding Home Counties: Middlesex, Berkshire, Buckinghamshire, Essex, and Kent.
Whether you’re dealing with a cordless vacuum cleaner model that’s lost power in a North London flat or an upright vacuum with a blocked hose in South West London, our local engineers can usually reach you the same day or next day and get it working again.
We also repair every other kitchen and household appliance, so if it’s not just your vacuum cleaner giving trouble, take a look at our full range of appliance repairs, covering everything from washing machines and dishwashers to fridge freezers and ovens.
Book Your Vacuum Cleaner Repair
Find out more about the team behind Capital Repairs on our About Us page, or get in touch today to book your vacuum cleaner repair.
Call now on 020 8429 3727 or contact us online – our friendly team is ready to help.
