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Capital Repairs Reviews

London & Home Counties

Anne
Anne
Trustpilot Review - December 2024
The engineer sent (Daniel Lewis) to my elderly client to check why their gas hob wasn't working. He arrived within the specified time frame I was gives, he was courteous and well mannered. He had the hob repaired within minutes, leaving my clients over the moon! Highly reccomend Dan to anyone!
J Bhumi
J Bhumi
Google - December 2024
I called Capital Repairs asking for help and advise for my dishwasher. The man who served me, Dipak, was very helpful and patient with me and was able to help repair my machine! Thank you very much!
Jo Yorke
Jo Yorke
Google - December 2024
Daniel Lewis came to look at my client's gas hob as the hobs weren't igniting. He was here about 15 minutes and got it working without any parts. He was lovely and polite to my clients and very very efficient.
Eddie Tang
Eddie Tang
Google - September 2024
Dan was superb! Very friendly, efficient and informative! An asset to the company and deserves a pay rise!
Hugh Sweeney
Hugh SweeneyGoogle - September 2024
Great advice & customer service on the supply of our recent integrated fridge/freezer from Capital Repairs.Our old Neff integrated fridge freezer was ‘packing up’ after 15+yrs hard duty and we were under pressure to get a new one supplied and fitted quickly. They supplied and fitted the new appliance and removed the old one In less than 48hrs ! fantastic! Big thanks to the young fitter Zack he was very diligent and skilled on what was tricky integrated appliance install
Hugh Sweeney
Hugh SweeneyGoogle - September 2024
Great advice & customer service on the supply of our recent integrated fridge/freezer from Capital Repairs.Our old Neff integrated fridge freezer was ‘packing up’ after 15+yrs hard duty and we were under pressure to get a new one supplied and fitted quickly. They supplied and fitted the new appliance and removed the old one In less than 48hrs ! fantastic! Big thanks to the young fitter Zack he was very diligent and skilled on what was tricky integrated appliance install
Sabrina Remedios
Sabrina RemediosGoogle - September 2024
Jason repaired my washing machine. Was quick, effective, thorough and definitely knew what he was doing - very helpful and considerate
Vathsala Paramanathan
Vathsala ParamanathanGoogle - June 2024
I am very pleased with the. Work and advice of the engineer Jason who came today to repair my Liebherr fridge freezer. He said that there was no need to replace any part and resolved the problem
Mercy A.A.
Mercy A.A.Google - May 2024
If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Sarah
SarahMay 2024
Having had excellent and quick service from Capital who sent engineers to sort out problems with my dishwasher and tumble dryer, I decided to buy a replacement dishwasher from them too. I was able to speak to real person! Who told me what they had available, I selected and bought it and was offered delivery two days later. Kept up-to-date on the timing of the delivery and the two men who came, fitted took away the old machine couldn't have been more helpful. I thoroughly recommend this company for swift and excellent service
Mercy A.A.
Mercy A.A.Google - May 2024
If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Asker Mirza - Trust Pilot
Asker Mirza - Trust PilotSeptember 2024
Dan Lewis is a brilliant engineer. A REAL engineer and just not a techie.He sorted the awful noise from my Sharp Fridge freezer which I bought from AO.com.Dan’s knowledge base is considerable and he is extremely personable and humble. Will always want him to repair my ‘white’ goods. Most grateful as he has reduced the overall noise level of the fridge freezer.
Clair - Trust Pilot.
Clair - Trust Pilot.May 2024
Very good follow up be email to organize the appointment; engineer came on time and repair was very quick; the only thing which could have been improved was to mention somewhere that ETA means Estimated time of arrival....it usually has another common meaning.

Capital Repairs teams of technicians are out and about fixing appliances across London and the surrounding counties, attending to around 150 customers a day.

We serve a huge number of clients in a host of different places, repairing a vast range of appliances of different makes and models. This means we come into contact with hundreds of people, all of whom can – and do – form an opinion of our company and employees.

A lot of our customers fortunately share their opinions of us in the form of reviews on Google My Business, and the Trustpilot website. We love receiving any and all comments, because it is only through honest feedback that we can ensure we’re giving a high standard of service, relishing in praise and righting any wrongs that are brought to our attention.

If you’ve got something to say about Capital Repairs, share it on Trustpilot or Google My Business – or email your comments directly to us. We’re always happy to hear from you and you’ll get a polite answer from us.

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Reviews of Washing Machine Repairs

Waswa
February 2021, Trustpilot
Hi. My washing machine was broken and was leaking. Other company said scrap it and get a new one but Salah (technician) fixed it in one day.
Alessandro Valenti
February 2021, Trustpilot
The people were very nice and helpful, especially Salah (technician). He gave great service and was very friendly while helping me with my washing machine..
Jim Bartlett
October 2019, Trustpilot
I have used Capital Repairs several times over the past few years and have always been very pleased with them. Over the last few months I called them a a washing, dishwasher (both Bosch) and an AGA. In all three cases they were able to diagnose and solve the problems. They attended promptly, giving advance notice of arrival and getting spare parts urgently. Their staff are all helpful and knowledgeable. I shall continue to use them.
Aimee Taylor
September 2019, Google My Business
Engineer came to fix my washing machine. Was polite, on time and knowledgeable. Can’t thank Capital Repairs enough as I have a messy toddler and couldn’t be without my machine. Will recommend them every time
Donald Chalker
February 2021, Trustpilot
Capital Repairs successfully fixed an issue that other repair companies couldn't. We were impressed by the technician’s ability, knowledge and "can do attitude. My wife is now very happy!
Joe Gurney
January 2021, Google
Absolutely brilliant service, a very friendly and professional engineer who was super-efficient and thorough. I had several queries that he was very knowledgeable on and I felt reassured - would highly recommend.
MM Noghani
January 2021, Google
I have used services of Capital Repairs many times over the past few years to get a variety of my broken white goods appliances fixed, with highly satisfactory results and at competitive rates. Feedbacks from family & friends who also used their services based on my recommendation have been equally positive. Their engineer, Salah, who carried out all these repairs is a knowledgeable, efficient and courteous professional. I shall not hesitate to use their services again and to recommend them to more people.
Christopher Newbury
October 2019, Trustpilot
The only domestic appliance shop within easy access to have my replacement Hotpoint washing machine motor brushes in stock. Closer suppliers were very happy to tell me that they had them but only if they fitted them themselves. Not the cheapest, but the [Capital Repairs] spares department staff happily fitted them into the casings that my flatmate had taken with her. I prefer to use shops to online and they proved to be courteous, quick and helpful. Well done.

Reviews of Fridges & Freezer Repairs

Grace Bryan
February 2021, Google
A great experience!! The engineer came out to fix my fridge freezer and said it was not repairable. I spoke to the office a few days later, checked the website and found a replacement. After paying online the new fridge was delivered and the old one taken away!! A very good service - efficient and effective.
Nada
February 2021, Trustpilot
My Fridge was not working and they came to look at it and fixed it the next day Salah (the technician) was very nice and clean.
Juliette
February 2021, Trustpilot
We had been having problems with our freezer. The temperature was not at freezer temperature. Thankfully Marcel (technician) was able to fix the problem and took a lot of care doing so. He also advised on other kitchen appliances and how to keep them clean and how to avoid having issues with them. Great service 🙂
Sarah Neville
December 2020, Google
I am very happy as my freezer is now fixed. I had a few issues initially with the communications however Steve helped resolve these and was really good sorting it out for me and arranging for his top engineer Gary to come out and fix it. Thank you, Gary and Steve.
AP (Antonia)
January 2021, Trustpilot
I had a fridge/freezer failure over the weekend and under lockdown. Salah (technician) was on the repair in less than 24h and with a fast resolution and competitive price. I definitely recommend him for any similar jobs. Thanks Salah.
TMZ Arabi
January 2021, Google
Very efficient and rapid service. 5 star indeed. While official Samsung fridge/freezer repairs person promised to come and look at our Fridge/Freezer in 22 days time (!!!) Mr Salah came the next day and fixed the problem (temporary 1 month fix), and have ordered new parts for permanent fixing. Very happy with his professionalism and rapid service at a very competitive price.
Andy Sellers
July 2020, Trustpilot
Marcel came out to help us with an issue with our fridge. He was exceptional. Polite, efficient and got the job done. Would highly recommend and use again.
Lajla Turner
August 2020, Trustpilot
I contacted Capital Repairs based on a recommendation. I needed to source a replacement fridge drawer. The staff are really friendly and it is good to talk to a voice at the end of the phone! Dipak is super helpful when you can get hold of him. He is obviously very much in demand 🙂 Good Team and very happy with the service overall. Would use again
P Tann
December 2020, Trustpilot
Good experience all round, as engineer came out same day to fix fridge freezer (Siemens) with no fuss or excuses why it couldn't be done (like so many other repairers I tried). Charge for repair seemed reasonable. Would definitely recommend and use again
Sagar Shah
September 2019, Google My Business
Hi there. I must recommend Marcel from Capital Repairs. He was very knowledgeable and fixed the issue with my fridge/freezer in a very timely and efficient manner. He was super friendly, courteous and tidy and got the issue fixed within the time frame. He also range 20 minutes before to say he was on his way which was very helpful to me.
Peter
February 2019, Trustpilot
American fridge/freezer broke down Wednesday evening, rang Capital repairs (who we had used back in 2014) that night and arranged call out for next day. Was told it would be afternoon call, engineers rang 30mins before he arrived to confirm he was on his way. We thought it could be the compressor and Gary feared the same when he turned the machine back on, but after a thorough check he found it to be a relay unit, which he replaced. In this day and age it’s unusual to find a tradesperson who knows their job inside out and has scruple, it would have been quite easy for him to have charged us £££ and replaced the compressor. Highly recommend this company.
Philip S
January 2019, Trustpilot
Called Capital Repairs on Friday as our fridge packed up. They arranged an am Monday appointment and the engineer called on his way. He identified the thermostat as the problem and had quickly changed it and we now have a working fridge. Repair was a great price. Really pleased and highly recommended.

Reviews of Cooker Repairs

Cindy Sanchez
January 2021, Google
Wonderful service and highly recommend! they do not charge a call out fee, so if the appliance can’t be repaired, there is no payment required. I sent a text early in the morning and received a rapid response from Salah (technician). I found Capital Repairs to be a very professional service and a good price. The job was done with ease and a high quality. I fully recommend them for all your repair needs and I won’t hesitate to call them again in the future.
Julia and Simon S
January 2021, Trustpilot
andCapital Repairs are ace! They’ve serviced our rare cooker, sourcing the replacement parts, as well as washing machine. And their engineers are very knowledgeable, friendly and keep the place clean. keep the place clean.
Mark Davis
January 2019, Google My Business
We just had our AGA oven repaired with a new control board. Very punctual and polite and they made every effort to have the repair carried out as soon as possible. Fantastic quality of repair as it is a highly specialised appliance. Would definitely use them again
Ben Revill
January 2021, Trustpilot
I had a fault with my oven not working, put call out for an engineer. The engineer's name was Stuart. He was very efficient and did know his stuff. He managed to replace the faulty element from his stock in the van, and was gone within the hour. Thank you.
Tom Buckingham
September 2019, Trustpilot
Great job. Our Rangemaster cooker stopped heating. We called Capital Repairs as our friends have used them before with a good recommendation. The engineer called as requested and even gave us a 30 min notice as well when he was on his way. Fixed the problem. The element had blown. All for a very reasonable charge. Thanks for saving our day.
Harris
July 2020, Trustpilot
Charlie was the fifth engineer to attempt a repair to an ongoing issue with my Rangemaster oven. The first from Capital repairs and was professional and thorough and both identified and solved the problem in the one visit. Restored my faith in engineers. Highly recommended.
Tom Buckingham
September 2019, Trustpilot
Great job. Our Rangemaster cooker stopped heating. We called Capital Repairs as our friends have used them before with a good recommendation. The engineer called as requested and even gave us a 30 min notice as well when he was on his way. Fixed the problem. The element had blown. All for a very reasonable charge. Thanks for saving our day.
John Ward
October 2019, Trustpilot
Capital Repairs were asked to fix our old gas cooker which had a couple of major faults. They sent along a gas engineer who was punctual, polite and competent. Parts had to be ordered and they arrived without delay. Due to staff sickness, it was a week before another gas engineer, also punctual, polite and competent, arrived with the parts. The cooker had to be partially dismantled and it was clearly a difficult repair which probably over ran the allotted time. However, there were no real complaints, attempts at short cuts or a 'that'll have to do' attitude. The cooker was put back in its place, the kitchen was left clean and tidy and all debris was taken away. The cost was what they had quoted with no last minute extras. In conclusion, the job was done well and I would use them again.

Reviews of Dishwasher Repairs

Rojgar
January 2021, Trustpilot
First class service from Salah (technician). Very knowledgeable and fixed my leaking dishwasher quickly and easily. He also fitted a new bulb to my oven as I mentioned that it had blown, only charging me for the bulb. Salah wore a professional mask throughout his visit and everything was left clean and tidy. Very reasonable charge and most will definitely recommend.
Richard James
January 2021, Trustpilot
I called out an engineer to fix our dishwasher. Not only did he fix it, but he also aligned it properly which it never had been since the kitchen was installed six years ago. He explained how this was what caused the problem. He looked at our hanging extractor fan and straight away knew there was a problem with this. It hadn't worked for two years and he fixed it in two minutes. He was also kind enough to take off the panels and wash them in the fixed dishwasher - they have never looked more shiny. He then offered us some great free tips on how to clean and look after our oven, washing machine and drier. This was our best experience with a tradesman in a very long time.
Anna Mika
January 2021, Google
I’m recommending this company and person named Salah (technician). Always call if I have problem with washing machine, and my dishwasher. He always repair broken stuff, after job tidy up, never disappointed me. Kind regards Anna.
Debs Smith
July 2020, Trustpilot
Prompt, efficient appointment made. Engineer so thorough on his visit, cleaned the appliance and listed all details. He also helped with other items that needed an overhaul, what a complete breadth of free air, no cons of cost very clear. I will definitely use you again. You wiped the floor with all the competition.
Toby
July 2020, Trustpilot
Marcel came and was prompt, helpful and fixed our issue quickly while explaining exactly what he had done and how the problem had arisen. Wore a mask and performed all service safety with the current climate.Great service and would definitely call and request him again if any other appliances play up.
Vicky Hart
October 2019, Trustpilot
Capital Repairs engineer has just left after fixing the hinge on my dishwasher. The door now works perfectly. I think call out charge to visit and diagnose the problem was reasonable, and on the 2nd visit I was charged only for the part plus VAT. The engineer was helpful and cheerful, quick and efficient. I could not ask for better service.
Miss Wilsher
July 2020, Trustpilot
Great communication (from office and engineer), appointment to suit my plans, informative and knowledgeable engineer and good price. Would recommend and use again.
Sophie
June 2019, Trustpilot
Excellent service. Called to get my dishwasher repaired and they were able to send an engineer to me on the same day. He did a fantastic job and fixed it straight away as he had the parts with him.
NJ
December 2018, Trustpilot
I have been using Capital Repairs for my home appliances and I am extremely satisfied with their services. With friendly and helpful customer service I called on Monday about a fault on my dishwasher and was offered a same day appointment – brilliant. The fault was quickly diagnosed and repaired and everything was left in a tidy state. Thank you!”

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Looking for appliance repairs in the London area? Look no further than Capital Repairs.

If you live in or around London in our service area keep a note of how to contact Capital Repairs, because you never know when you’re going to need us.

We repair washing machines, tumble driers, cookers, dishwashers, fridges, freezers, microwaves and vacuum cleaners in central London and all around the M25 corridor. We also supply and install new appliances from all the leading manufacturers through our Euronics store.

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