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Candy Tumble Dryer Error Codes

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Anne
Anne
Trustpilot Review - December 2024
The engineer sent (Daniel Lewis) to my elderly client to check why their gas hob wasn't working. He arrived within the specified time frame I was gives, he was courteous and well mannered. He had the hob repaired within minutes, leaving my clients over the moon! Highly reccomend Dan to anyone!
J Bhumi
J Bhumi
Google - December 2024
I called Capital Repairs asking for help and advise for my dishwasher. The man who served me, Dipak, was very helpful and patient with me and was able to help repair my machine! Thank you very much!
Jo Yorke
Jo Yorke
Google - December 2024
Daniel Lewis came to look at my client's gas hob as the hobs weren't igniting. He was here about 15 minutes and got it working without any parts. He was lovely and polite to my clients and very very efficient.
Eddie Tang
Eddie Tang
Google - September 2024
Dan was superb! Very friendly, efficient and informative! An asset to the company and deserves a pay rise!
Hugh Sweeney
Hugh SweeneyGoogle - September 2024
Great advice & customer service on the supply of our recent integrated fridge/freezer from Capital Repairs.Our old Neff integrated fridge freezer was ‘packing up’ after 15+yrs hard duty and we were under pressure to get a new one supplied and fitted quickly. They supplied and fitted the new appliance and removed the old one In less than 48hrs ! fantastic! Big thanks to the young fitter Zack he was very diligent and skilled on what was tricky integrated appliance install
Hugh Sweeney
Hugh SweeneyGoogle - September 2024
Great advice & customer service on the supply of our recent integrated fridge/freezer from Capital Repairs.Our old Neff integrated fridge freezer was ‘packing up’ after 15+yrs hard duty and we were under pressure to get a new one supplied and fitted quickly. They supplied and fitted the new appliance and removed the old one In less than 48hrs ! fantastic! Big thanks to the young fitter Zack he was very diligent and skilled on what was tricky integrated appliance install
Sabrina Remedios
Sabrina RemediosGoogle - September 2024
Jason repaired my washing machine. Was quick, effective, thorough and definitely knew what he was doing - very helpful and considerate
Vathsala Paramanathan
Vathsala ParamanathanGoogle - June 2024
I am very pleased with the. Work and advice of the engineer Jason who came today to repair my Liebherr fridge freezer. He said that there was no need to replace any part and resolved the problem
Mercy A.A.
Mercy A.A.Google - May 2024
If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Sarah
SarahMay 2024
Having had excellent and quick service from Capital who sent engineers to sort out problems with my dishwasher and tumble dryer, I decided to buy a replacement dishwasher from them too. I was able to speak to real person! Who told me what they had available, I selected and bought it and was offered delivery two days later. Kept up-to-date on the timing of the delivery and the two men who came, fitted took away the old machine couldn't have been more helpful. I thoroughly recommend this company for swift and excellent service
Mercy A.A.
Mercy A.A.Google - May 2024
If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Asker Mirza - Trust Pilot
Asker Mirza - Trust PilotSeptember 2024
Dan Lewis is a brilliant engineer. A REAL engineer and just not a techie.He sorted the awful noise from my Sharp Fridge freezer which I bought from AO.com.Dan’s knowledge base is considerable and he is extremely personable and humble. Will always want him to repair my ‘white’ goods. Most grateful as he has reduced the overall noise level of the fridge freezer.
Clair - Trust Pilot.
Clair - Trust Pilot.May 2024
Very good follow up be email to organize the appointment; engineer came on time and repair was very quick; the only thing which could have been improved was to mention somewhere that ETA means Estimated time of arrival....it usually has another common meaning.
andy-washing-machine-error-codes

It can be a major inconvenience in your day when you go to throw your children’s school uniform or your work clothes into the tumble dryer on a Sunday evening or Monday morning and it stops working. At Capital Repairs, we’ve put almost 50 years experience in fixing Candy appliances into this error code guide – updated for 2025.

Candy by Hoover provides great stylish and efficient home appliances including condensers and vented tumble dryers. However, like any modern electrical appliance, it can malfunction. Thankfully, Candy dryers will tell you the nature of the fault in error codes. The majority of Candy dryers will flash to signal the error code. To ‘read’ the error code you will need to count the number of flashes in between pauses. For example, five flashes equal error code E5.

What are Candy Tumble Dryer Error Codes?

If your Candy tumble dryer isn’t working as expected, it might show an error code on the screen. This code can help you understand what’s wrong. For example, it could indicate a problem with drainage or the motor. To quickly find a solution, you can either check our guide or get in touch with Capital Repairs, and our experts will help you fix your Candy appliances.

How to read Candy Error Codes

If your Candy Tumble Dryer isn’t working as expected, it might show an error code on the screen. This code helps identify what’s wrong, like a drainage problem or a motor issue. To understand the code and fix the problem quickly, you can check our guide or get in touch with Capital Repairs, who are experts in fixing Candy Tumble Dryers.

Error CodeSymptom
E3Water tank full
E4Program Selector Faulty
E5Front NTC Sensor Faulty
E6MCU (Main Control Unit) faulty
E7Insufficient or restricted airflow
E8Thermal fuse faulty
E9Thermal cut-out faulty
E10Tumble dryer empty
E14Rear NTC faulty
E15Heater relay faulty (condenser models)
E15Open front thermal overload 1 cut-out (vented models)
E21Memory parity failure
E22Control board issue

Get in touch with a professional engineer like the qualified engineers at Capital Repairs to quickly diagnose and repair your Candy tumble dryer. Before you give us a call, you could try resetting your Candy dryer. Most dryers will have a reset button on the control panel or behind the machine. Make sure your dryer is cool and not immediately after a cycle before your press reset. If the error code is still persisting, definitely get in touch with a qualified and experienced professional.

We operate across all London boroughs and home counties including East London, Essex, Hertfordshire, North London, North West London, South East London, South London, South West London, Surrey, and West London. Our repair services include all household appliances including washing machines, tumble dryers, electric cookers, gas cookers, fridge freezers, microwaves and vacuums. Get in touch with us at Capital Repairs by calling us on 02084 293727 or sending us a message via our Contact Us page.

Capital Repairs, established in 1983, is a trusted family-run business providing expert Washing Machines Repairs London, Dishwasher Repairs London, and Tumble Dryer Repairs London. With decades of experience, they also specialize in Microwave Repairs London, Vacuum Cleaner Repairs London, and both Electric Cooker Repairs London and Gas Cooker Repairs London. Their skilled engineers offer reliable services, including Fridge Freezer Repairs London, Fridge Repairs London, and Freezer Repairs London. Covering a wide area, they provide professional Appliance Repairs London in various regions such as North London Appliance Repairs London, East London Appliance Repairs London, South East London Appliance Repairs London, South London Appliance Repairs London, West London Appliance Repairs London, and North West London Appliance Repairs London. Their services extend beyond London to areas like Middlesex Appliance Repairs London, Essex Appliance Repairs London, Hertfordshire Appliance Repairs London, and Surrey Appliance Repairs London. For professional and efficient appliance repair services, contact Capital Repairs at 0208 429 3727 or visit their website.

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