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Neff Dishwasher Error Codes

London & Home Counties

Mercy A.A.
Mercy A.A.Google - May 2024
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If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Clair - Trust Pilot.
Clair - Trust Pilot.May 2024
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Very good follow up be email to organize the appointment; engineer came on time and repair was very quick; the only thing which could have been improved was to mention somewhere that ETA means Estimated time of usually has another common meaning.
Vathsala Paramanathan
Vathsala ParamanathanGoogle - June 2024
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I am very pleased with the. Work and advice of the engineer Jason who came today to repair my Liebherr fridge freezer. He said that there was no need to replace any part and resolved the problem
Dominic Mckenna - Trust Pilot
Dominic Mckenna - Trust PilotApril 2024
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From the outset Rebecka was very helpful, we had several appliances to fix so it was complicated to set up. All the pricing was very clear and once booked I was kept up to date and the engineer arrived on time. Jason the engineer was able to fix most things onsite and identified the fault one the other appliance quickly. The follow up with Rebecka has been very efficient.Highly Recommended.
SarahMay 2024
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Having had excellent and quick service from Capital who sent engineers to sort out problems with my dishwasher and tumble dryer, I decided to buy a replacement dishwasher from them too. I was able to speak to real person! Who told me what they had available, I selected and bought it and was offered delivery two days later. Kept up-to-date on the timing of the delivery and the two men who came, fitted took away the old machine couldn't have been more helpful. I thoroughly recommend this company for swift and excellent service
AS Google - May 2024
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Excellent service provided by Dan Lewis and Adrian Smart. Our Gas Cooker oven had been causing us issues for a while, and a previous engineer's visit left us feeling unheard and the issue unresolved. However, Dan and Adrian were attentive, listened to our concerns, and promptly identified the issue. They efficiently troubleshooted and resolved it by replacing a part. Their professionalism, politeness, and manners were exemplary throughout the process. Kudos to Dan and Adrian for their outstanding service!


Understand Your Neff Dishwasher

neff dishwasher errors

The latest range of the popular German-made high-end Neff dishwashers are equipped with all sorts of smart wi-fi enabled features like different cleaning modes and an eco-cycle. The great thing is that these super dishwashers are also able to talk to you and tell you what the problem is if something goes wrong – all you have to do is learn the language!

Like most modern appliances Neff dishwashers have onboard sensors that detect malfunctions and safety risks, alerting you to these faults by displaying an error code on their dashboard.

Neff dishwasher error codes don’t definitively pin-point specific problems, but they are a valuable diagnostic aid that can be used as a guide to effect a fix – DIY or, in more serious cases, investigation by a qualified Neff dishwasher engineer.

Neff do not freely publish their error codes, which are reserved for qualified dishwasher repair engineers, but as a Neff dishwasher owner we thought you might find it useful to know the meaning behind some of the more common, generic Neff dishwasher error codes we have encountered.

Troubleshooting a Neff Dishwasher with Error Codes

E1 – Faulty Motor Controller

This Neff dishwasher error code indicates an electronic error – most likely a motor controller malfunction. This will require replacement of the power module by an expert engineer. Error codes E2 through to E5 are also associated with electronic errors which need professional attention.

E9 – Overheating

This error code shows that your Neff dishwasher is having temperature control problems. Overheating has caused a fault with the heating circuit, causing the machine to shut down. A repair engineer can locate and fix the fault.

E15 – A leak or water level problem.

Repair engineers are often called out in response to this Neff dishwasher error code, which typically points to an issue with the water level in the machine, or a leak into the base tray of the dishwasher which has activated the flood switch. If the flood switch (a float in the base of the machine which triggers a microswitch)  is activated the pump will run continuously to drain the dishwasher, until the flood switch is deactivated and reset. This will take the intervention of a professional, who will be able to fix the switch, stop the pump and ascertain the reason for the flooding so it doesn’t re-occur.

E22 – Water in the Sump Pump

This Neff dishwasher error code is usually an alert to a blockage in the pump. It will display when there’s residual water remaining in the sump pump at the end or a cycle, and results from the pump and filters being gummed up with grease of a build up of food residue. In most cases the pump will be damaged and need to be replaced.

E24 – Drainage Issue

This code indicates that the machine is unable to complete draining water out of the cabinet. The cause is usually a damaged, kinked or obstructed drain hose. Check the outlet pipe and if all appears well you’ll have to have a repair engineer investigate further.

Neff Dishwashers Fixed in Across London

There are many problems that your Neff dishwasher may encounter in its life-time – most of these due to improper operation, neglect and wear and tear. If your Neff dishwasher lets you down, don’t panic – just call on Capital Repairs who have been fixing Neff dishwashers in London, Greater London and the surrounding Home Counties for decades. Our highly trained and experienced Neff appliance repair engineers are familiar with all the Neff error codes, and fully equipped with Neff spare parts, so can get your Neff dishwasher reset and running again in no time.

We don’t just mend dishwashers – we take care of all your household appliance repairs in  East LondonEssexHertfordshireNorth LondonNorth West LondonSouth East LondonSouth LondonSouth West LondonSurrey, and West London. You can count on us to fix washing machinestumble dryerselectric cookersgas cookersfridge freezersmicrowaves and vacuums. We are expert in NEFF repairs in London. Call us on 02084 293727 or send us a message via our Contact Us page.

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