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Common Washing Machine Problems

London & Home Counties

Mitraj Sinh Chudasama
Mitraj Sinh ChudasamaGoogle - May 2025
James Booth did a wonderful job at Central Working White City of the installation of dish washer. He installed it within 15 minutes. That’s amazing. Highly recommend their services.
Sally Zhang
Sally ZhangGoogle - May 2025
Recently booked an appointment with Capital Repair Peckham to fix my microwave oven combi. Oddly the microwave back to work the day before the appointment day so I had to cancel it, thought I would lose my half prepayment £60. But they are very understanding and friendly to refund me. How lovely they are. Definitely will use them in the future.
Eve Hollands
Eve HollandsGoogle - April 2025
I had Zulfi visit to repair my washing machine. He was extremely diligent, thorough and friendly and fixed the machine first time (which in past experience with other companies doesn’t always happen). Brilliant service, thank you Capital Repairs & Zulfi.
Vathsala Paramanathan
Vathsala ParamanathanGoogle - June 2024
I am very pleased with the. Work and advice of the engineer Jason who came today to repair my Liebherr fridge freezer. He said that there was no need to replace any part and resolved the problem
Mercy A.A.
Mercy A.A.Google - May 2024
If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Sarah
SarahMay 2024
Having had excellent and quick service from Capital who sent engineers to sort out problems with my dishwasher and tumble dryer, I decided to buy a replacement dishwasher from them too. I was able to speak to real person! Who told me what they had available, I selected and bought it and was offered delivery two days later. Kept up-to-date on the timing of the delivery and the two men who came, fitted took away the old machine couldn't have been more helpful. I thoroughly recommend this company for swift and excellent service
Mercy A.A.
Mercy A.A.Google - May 2024
If we could give the engineer Dan 10 stars we would! Such a quick, reliable service he provided and fixed the issue with our American Fridge/Freezer so quickly. Amazing customer service! Your company should feel lucky to have him representing you.
Asker Mirza - Trust Pilot
Asker Mirza - Trust PilotSeptember 2024
Dan Lewis is a brilliant engineer. A REAL engineer and just not a techie.He sorted the awful noise from my Sharp Fridge freezer which I bought from AO.com.Dan’s knowledge base is considerable and he is extremely personable and humble. Will always want him to repair my ‘white’ goods. Most grateful as he has reduced the overall noise level of the fridge freezer.
Clair - Trust Pilot.
Clair - Trust Pilot.May 2024
Very good follow up be email to organize the appointment; engineer came on time and repair was very quick; the only thing which could have been improved was to mention somewhere that ETA means Estimated time of arrival....it usually has another common meaning.
Sally Zhang - Google
Sally Zhang - GoogleMay 2025
Recently booked an appointment with Capital Repair Peckham to fix my microwave oven combi. Oddly the microwave back to work the day before the appointment day so I had to cancel it, thought I would lose my half prepayment £60. But they are very understanding and friendly to refund me. How lovely they are. Definitely will use them in the future.
Mitraj Sinh Chudasama - Google
Mitraj Sinh Chudasama - GoogleMay 2025
James Booth did a wonderful job at Central Working White City of the installation of dish washer. He installed it within 15 minutes. That’s amazing. Highly recommend their services.
Eve Hollands - Google
Eve Hollands - GoogleApril 2025
I had Zulfi visit to repair my washing machine. He was extremely diligent, thorough and friendly and fixed the machine first time (which in past experience with other companies doesn’t always happen). Brilliant service, thank you Capital Repairs & Zulfi.

Washing Machine Repairs London – 0208 429 3727

The washing machine is one of the hardest-working home appliances in any household. As a core laundry appliance, it plays a vital role in everyday routines, and when it breaks down it can quickly cause disruption, and even distress.

Washing machines are complex home appliances that rely on electrical, mechanical and water-handling components working together. When one part fails it can affect the operation of the machine as a whole.

With the help of the expert Capital Repairs washing machine engineers we’ve created this guide to help householders understand and diagnose common washing machine problems, recognise early warning signs, and know when professional appliance repair is required.

Most Common Washing Machine Problems

Many customers contact us because their washing machine is not working as expected. While some washer problems are minor, others indicate more serious faults that should not be ignored. The most frequent issues include machines failing to spin, not draining properly, stopping mid-cycle, leaking water, or displaying error codes.

A faulty washing machine can be influenced by several factors. Age is a key consideration, as components naturally wear over time. Heavy or daily usage places additional strain on motors, bearings and pumps, while water quality – particularly in hard-water areas – can lead to limescale build-up that affects valves, heaters and sensors.

Understanding these common washer problems can help you decide whether a quick check is sufficient or if expert repair is needed.

Washing Machine Not Spinning

One of the most common faults we see is a washing machine not spinning. This often presents as clothes coming out dripping wet at the end of a cycle. The issue may be linked to the motor, a worn or broken drive belt, or a fault within the control board that prevents the spin cycle from engaging.

In some cases, an unbalanced load or a failed door interlock can also stop the machine from spinning for safety reasons. Because these components are integral to the machine’s operation, further diagnosis is usually required.

Washing Machine Not Draining

Another frequent call-out relates to a washing machine not draining. Symptoms include water left in the drum, incomplete cycles, or unusual noises during emptying. This type of drainage failure is commonly caused by a blocked filter, a damaged sump hose, or a malfunctioning drain pump.

Cleaning the filter is a sensible first step to rectifying a drainage problem. If this doesn’t resolve it there is likely to be a deeper mechanical or electrical fault behind the drainage issue. Continuing to run the appliance in this condition can lead to leaks or further damage, so timely repair is important.

When to Call a Washing Machine Repair Engineer

Effective fault diagnosis is key when deciding between repair vs replacement of your malfunctioning washer. Simple issues such as blocked filters or minor adjustments may be resolved with a DIY fix, but electrical faults, motor failures and control board issues should always be handled by a qualified engineer.

For safety reasons, washing machines should never be dismantled without proper training. At Capital Repairs, our advice is always based on protecting both the user and the appliance. With established processes, professional standards and decades of experience, we help customers make informed, cost-effective decisions about their appliances.

Capital Repairs was established in 1983 and has over 40 years’ experience in appliance repairs. Our highly trained, fully qualified engineers have specialist knowledge of washing machine repair, supported by Gas Safe registration and our status as an official Euronics service centre. We provide reliable, fast repairs and replacements for all major household appliances across London and the Home Counties, with clear contact details and real-world accountability.

If you are experiencing persistent washer problems and need expert help, our dedicated team can assist with washing machine repairs London, offering trusted local support when you need it most.

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